Return & Exchange Policy
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and exchange policy below.
Eligibility for Returns & Exchanges
Items may be returned or exchanged within 7 days of delivery if:
• The item is damaged or defective
• The wrong item was received
• The product is unused, unwashed, and in its original condition with tags attached
Non-Returnable Items
The following items are not eligible for return or exchange:
• Sale or clearance items
• Items damaged due to customer misuse
• Products without original tags or packaging
Return Process
To initiate a return or exchange:
- Contact our customer support team within 7 days of receiving your order.
- Provide your order number and photos (if applicable).
- Our team will guide you through the return process.
Refunds
Once the returned item is received and inspected, eligible refunds will be processed through the original payment method. Processing times may vary depending on the payment provider.
Exchange Policy
If you wish to exchange an item, exchanges are subject to product availability.
Shipping Costs
Shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Contact Us
For returns, exchanges, or assistance, please contact us.
Thank you for shopping with Pariposhak.
